Shipping policy
🚚 FurAway – Shipping Policy
At FurAway, we aim to deliver your order as quickly and efficiently as possible.
📦 Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
Once your order is processed, it will be shipped immediately.
🌍 Shipping Time
Shipping times vary depending on your location:
- Australia: 5–12 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to factors outside our control.
🚛 Shipping Costs
- We offer Free Shipping.
📦 Order Tracking
Once your order has been shipped:
- You will receive a tracking number via email
- You can track your package through the shipping carrier’s website
⚠️ Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Customs processing
- Postal service disruptions
- High order volumes
FurAway is not responsible for delays caused by third‑party carriers.
📍 Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses
- If an order is returned to us, additional shipping fees may apply
📭 Lost or Stolen Packages
FurAway is not responsible for:
- Lost or stolen packages once marked as delivered
If your package is missing, please contact the carrier directly.
🛃 Customs, Duties & Taxes
- International orders may be subject to customs fees, duties, or taxes
- These charges are the responsibility of the customer
📦 Multiple Shipments
In some cases, items may be shipped separately and arrive at different times.
📩 Contact
If you have any questions about shipping, please contact us:
📧 sukhpreet2k2@gmail.com